Website And Mailing List

Background

Perception Studios UK understands that your privacy is important and that you care about how your personal data is used and shared online. We respect the privacy of everyone who visits our website and uses our online services.

We are committed to respecting, securing and protecting your privacy and private data. We are also committed to being 100% transparent about what we collect from you and how we use it.

This policy, which covers your use of our website and online services, provides you with information about what personal data we collect, how we use your data, how we ensure your privacy is maintained, and your legal rights relating to your personal data.

  1. Who We Are

    1. We are Perception Studios UK, and our postal address is 3 Halter Way, Andover, SP11 6XL
    2. You can contact us by:
      1. Telephone – 07976 625746
      2. Email – [email protected]
      3. Post – As above Care Of, Data Protection Officer.
  2. Your Rights

    1. Under the General Data Protection Regulations (GDPR) and you have a number of rights with regard to your personal data, which this policy and our use of your data has been designed to uphold:
      1. Right to be informed – you have the right to be informed about our collection and use of your personal data.
      2. The right of access – you have the right to request a copy of the information that we hold about you. You can do this by contacting us using the above details.
      3. Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
      4. Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
      5. Right to the restriction of processing – where certain conditions apply, you have a right to restrict our processing.
      6. The right of portability – you have the right to have the data we hold about you transferred to another organisation.
      7. Right to object – you have the right to object to certain types of processing (such as direct marketing).
      8. Rights in relation to object to automated processing and profiling – you also have the right not to be subject to legal effects of automated decision making and profiling.
    2. If you have cause for complaint about our use of your data, or you would like to exercise any of your rights, then please contact us using the details provided in Section 1 and we will do our best to solve the problem for you.
    3. If we are unable to help, or you aren’t satisfied with our response, you also have the right to lodge a complaint with the UK’s supervisory authority – The Information Commissioner’s Office (ICO). The ICO can be contacted at:
      1. By post – The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.
      2. By telephone – 0303 123 1113
      3. Via its website – www.ico.org.uk
  3. What Data Do We Collect From You?

    1. Depending on how you use our site, we may collect some or all of the following personal data from you. (Please also see section 7 on our use of cookies and similar technologies.)
      1. Contact information such as email addresses, postal address and telephone numbers.
      2. System information, such as IP Address, browser type and version, and operating system.
      3. Information about your activity on our site.
      4. Other publicly available information, including any which you have shared via a public platform such as Twitter or Facebook.
  4. How We Use Your Data

    1. All personal data is processed and stored securely. We do not keep your personal data for any longer than it is necessary in light of the reason(s) for which it was first collected.
      1. Your personal data will be deleted if we’ve not had any action with for after 24 months
      2. Where we have a legal obligation to keep it longer than that we will delete it as soon as our legal obligation is discharged.
      3. We may keep your data longer if we are involved in a legal claim or dispute. Where this is the case we will delete it as soon as such claim or dispute is resolved.
    2. Our use of your data will always have a legal basis (as set out in Section 5), and we may use your data for the following purposes:
      1. Providing and managing your access to our website and services.
      2. Personalising and tailoring your experience on our website and services.
      3. Providing and managing your account on our website.
      4. Communicating with you (replying to your emails and enquiries).
      5. To provide you with goods and services as ordered.
      6. Market research.
      7. Analysing your use of our site and services, gathering feedback, to continually improve our site and your experience.
      8. You will always be able to unsubscribe or opt-out from this use at any time.
  5. Legal Basis

    1. We will only process your data where we have a legal basis under the GDPR to do so.
    2. Our use of your personal data will always have a legal basis, either because:
      1. It is necessary for our performance of a contract with you; or
      2. You have consented to our use of your personal data; or
      3. We are complying with a legal obligation; or
      4. It is necessary in pursuit of our legitimate interests – detailed below.
    3. Where our processing of your data is based on our legitimate interests, we will have ensured that such processing is necessary and we will not do so where our interests are over-ridden by yours.
    4. Our legitimate interests include:
      1. Selling and supplying our services to customers and potential customers.
      2. Handling customer and potential customer contacts, queries, complaints or disputes.
      3. Understanding our customers’ (or potential customers’) behaviour, activities, and preferences.
      4. Improving our products and services, including developing new products and services.
      5. Promoting, marketing, and advertising our goods and services.
  6. Storing And Sharing Your Data

    1. Data security is very important to us and we take appropriate security measures to safeguard and secure your data which is collected via our website and services.
    2. We endeavour to keep all of your personal information in the European Economic Area (EEA). The EEA includes all EU Member States plus Norway, Iceland, and Liechtenstein.
    3. In limited, and necessary, circumstances your information may be transferred outside of the EEA; this will only happen where it can’t be avoided. Where this does happen, we will put special protections in place. We will only move data to countries or organisations:
      1. Where the EU Commission has deemed their data protection measures to be adequate.
      2. Or under a contract which enforces the EU Commission approved “standard data protection clauses” which can be viewed at: http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm
    4. We will never sell or otherwise transfer or disclose your personal data to any third party except:
      1. We may sometimes contract with trusted service providers to provide goods and services on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, marketing and IT systems. This will sometimes necessitate the transfer of your personal data to those trusted service providers.
      2. Where we transfer your data to our trusted service providers we will have confirmed that they will apply data protection and security measures to the same standard we would. We will always impose contractual terms on all of our providers to ensure your data remains secure.
      3. In certain limited circumstances, we may be legally required to share your personal data – for example where we are involved in legal proceedings, where we complying with a court order, regulatory requirement or government department with appropriate legal authority to compel us to do so.
  7. Cookies

    1. Like many other websites, ours uses cookies. Cookies are small pieces of information sent by an organisation to your computer or device and stored on your computer or device to allow a website to recognise you when you visit. They help us collect statistical data about your browsing actions and patterns but should not contain personal data (other than the cookie itself, which is defined as personal data under GDPR).
    2. All cookies used by and on our website are used in accordance with the current cookie law.
    3. By giving us your consent, you are allowing us to provide the best possible experience of our website. You may refuse consent to cookies; however certain parts of our website may then not function correctly. You can alter your browser settings to refuse all cookies.
    4. There are four types of cookies:
      1. Strictly Necessary Cookies –These are essential to make a website work and provide features you’ve asked for. Generally, these are used to provide shopping baskets and similar. Without these cookies the website may not work as intended.
      2. Performance Cookies – These collect anonymous information about users for the purposes of tracking the performance of a website. Common uses include well-known analytics tools such as Google Analytics.
      3. Targeting / Advertising Cookies – These are similar to performance cookies. However, they are used to track users’ behaviour and that information is then used on a “per user” basis to advertise products/services on the basis of the behavioural information collected.
      4. Functionality Cookies – These are used to remember automatically the choices that users have made in order to improve their experience on the website; for example selecting desired layout or language.
    5. The cookies we use on our website are:
      Cookie Name Purpose
      Strictly Necessary Cookies
      Performance Cookies Google Analytics
      Targetting / Advertising Cookies Facebook Pixels
  8. Changes To Our Privacy Notice

    1. We may change this privacy notice from time to time (for example, if the law changes). Any changes will be immediately posted on our site. We recommend you check the privacy notice regularly to remain up to date.
    2. This privacy notice was last updated in May 2018.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the functionality of the site.

For more general information on cookies see the Wikipedia article on HTTP Cookies…

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: [email protected]

By continuing to use the site, you agree to the use of cookies. more information

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